Official documents - SimplySPEAK with Natives.Chat

Official documents

1. TERMS DEFINITION

Websites (hereinafter — “Website”, “Platform”, “Site”) – SimplySPEAK.pro or Natives.Chat sites, located on the addresses https://simplyspeak.pro/ and https://natives.chat/, whereby the SimplySPEAK.pro and Natives.Chat Services are provided, as well as the access to information and analytical materials on it in accordance with the terms and conditions specified in these Terms of Use.

SimplySPEAK.pro Services (hereinafter — “Services”) — granting the User with access to the internal functionality of the Natives.Chat Website.

Visitor — an individual who uses the Website without registering the Personal Account.

User (hereinafter — “You”, “Your”) — The visitor who has registered the Account and uses the internal functionality of the Website.

Account (hereinafter — “Account”) — Visitor’s personal account on the Website, the registration of which allows you to receive the Services under the conditions specified in these Terms of Use.

Content — any kind of information materials, including text, graphic, audio-visual, and other materials that the User can access in the process of using the Services.

Consultant — an individual who provides remote consultations on certain issues of language learning on the Website.

Personal mentor — an individual who provides consulting to the Users on certain issues of using the internal functionality of the Website.

2. WHAT DO YOU AGREE TO WHEN YOU ACCEPT THESE TERMS OF USE?

Parties.
These Terms of Use (hereinafter — the Terms) regulate the contractual relationship between the Visitor and Website, regarding the use of the Website, as well as the use of the SimplySPEAK.pro Services in accordance with these Terms.

Account.
The condition to provide the Services to you is the registration and authorization of the Account on the Websites. By registering an account, you guarantee that the information you provide is true, up-to-date, accurate, and complete. You also guarantee and confirm that you have a legal competence and that you have the right and authority to create these contractual relations and fulfill the conditions of these Terms.

You acknowledge that if you are under the majority age, one of the parents or the legal guardian is fully responsible for registering and accessing your Account, as well as your use of the Services. You also guarantee that one of the parents or legal guardian is aware of these Terms and the Privacy Policy and accepts their terms and conditions.

You independently determine the conditions and arrangements for using the created Account, which, however, under no circumstances can contradict these Terms. You are also responsible for maintaining the confidentiality of your Account data, in particular the login and the password. All actions performed on the Website applying your login and / or password are considered as your actions.

You confirm and guarantee that the use of the Account and the Services are performed by you personally.

In case of unauthorized access to your account, you should notify us immediately. In the absence of a notification, you, as the legal owner of the account, are responsible for all actions taken on behalf of your account, except the cases if such notification was not related to your unawareness or inability.

We reserve the right to block your Account or restrict (terminate) the granting of rights to use the Services in case of violations of these Terms and / or legislative requirements. We also block the Account at your request after contacting us with a corresponding request.

Subject.
SimplySPEAK.pro grants access to the Natives.Chat Website for the User’s operations with the following functionality of the Website in accordance with these Terms:

  • free passive communication with native speakers and other people (read and listen);
  • paid active communication with native speakers and other people (reply and speak);
  • other Website functionality.

The access to the internal functionality of the Website is provided on a paid and/or free basis. All information about the functional possibilities of the Website and the conditions for their use is available to the User on the Website. The User agrees that he/she independently acknowledges the terms of access to the functionality of the Website.

3. SERVICE COST AND PAYMENT PROCEDURE

The cost and payment for the Service.
The access to the definite functionality of the Website may be charged to the User in accordance with these Terms. The information about the cost of Services (Tariffs) is indicated on the Website. The user confirms that he is acknowledged with the Tariffs.

The payment for Services is done through the User’s Personal Account. The payment for the Services is carried out based on one hundred percent prepayment according to the selected Tariff. The moment of payment is the receipt of funds on the account of SimplySPEAK.pro. The user is aware that SimplySPEAK.pro may not provide paid Services until the payment.

SimplySPEAK.pro does not process the personal data of payers provided in connection with making payments through the processing center. SimplySPEAK.pro does not store banking card details on its resources, including servers, cloud storage, etc.

The user is solely responsible for the accuracy of the payments made by him/her. The User is aware and agrees that all fees and charges are paid by the User independently.

SimplySPEAK.pro is entitled to change the cost of the Services at any time by updating the information on the Website or notifying the User through the means of communication indicated on the Website.

In case of insufficient cash balance to access any functionality of the Platform Services, the funds are considered to be the benefit of the company and are not refundable.

Special conditions.

We reserve the right to provide the Users with access to certain functionality of the Website free of charge or for a discount fee under special conditions. Information on special conditions is available on the Website. You are solely responsible for acknowledging yourself with special conditions.

Payback.

The money paid for the Services is not refundable.

4. TERMS OF USE OF THE WEBSITE AND SERVICES

Non-commercial use.
You cannot use the Website, including its functionality, for commercial purposes.

Bans and restrictions of the Website use.
Using the Website, you guarantee that:

    • the use of the Website is carried out by you solely for the purposes permitted by these Terms in compliance with their provisions, as well as the requirements of the applicable law and common practice and does not violate any property and/or personal non-property rights of the third parties;
    • You will not post Content that:
      1. is obviously offensive, for example, such that promotes racism, fanaticism, hatred or physical harm of any kind to any group of individuals or particular persons;
      2. humiliates or justifies the humiliation of the dignity of any person;
      3. includes “spam”, virus letters, unsolicited mailshots or spam, URLs, email addresses or phone numbers and fax numbers of the third parties;
      4. disseminates fake information that misleads or promotes illegal activity or behavior, that is offensive, threatening, obscene, shameful if you know in advance about the nature of such information;
      5. promotes illegal or unauthorized copying of copyrighted works of others, for example, placing pirate copies or links to them, providing information that allows you to bypass equipment installed in order to protect copyrights;
      6. contains pages with the limited access or access solely by password, or hidden pages or images (both related and not related to the available page);
      7. publicly displays inappropriate Content or other materials (including, for example, nudity, zoophilia, pornography, scenes of violence or criminal activity);
      8. provides materials that are intended to exploit people under the age of 18 or upon reaching the age of majority in your jurisdiction (if it is not equal to 18) or will require personal information from such persons;
      9. provides instructions for committing illegal acts, in particular, making or buying illegal weapons, breaching confidentiality, creating or downloading computer viruses;
      10. such as created by the terrorist groups or such that is supported by them, or is represented by the Content that promotes terrorist acts, including recruitment;
      11. requests users’ passwords or personal information for commercial or illegal purposes;
      12. attracts other users to commercial activities without prior written approval from SimplySPEAK.pro (for example, contests, lotteries, barter or advertising);
    • You will not perform any actions aimed at causing harm or interfering with the operation of the Website; or done to obtain unauthorized access to data, personal information from the Website.

Notwithstanding the ban, when using the Website, you may receive Content that may be deemed to contain offensive or obscene information, as well as in some other form violating the applicable law and the rights of third parties.
You may file a complaint against the actions of the other Visitors who violate these Terms to our email address indicated on the Website.

Content.
User Content
You have the right to post (including broadcasting from external sources) and edit the Content on the Website (including your feedback and comments) while meeting the requirements of these Terms.

You are personally responsible for the Content published by you. We are in no way connected with the Content posted by the Users, and we do not verify the subject matter, authenticity, and security of this Content or its components, its compliance with the requirements of the applicable law, and whether the Users have the necessary scope of rights to use it.

By posting Content on the Website, you automatically acknowledge and guarantee that you have the right to provide it; and at the same time, you grant us with an irrevocable, perpetual, non-exclusive, fully paid and such that it operates worldwide, license to use, copy, perform, display and distribute such information and Content, as well as the provision of sublicenses for all the above.

At our discretion, we may store, temporarily ban or delete any Content that, in our opinion, infringes these Terms, may be illegal or may violate rights, cause damage or endanger the safety of other users, third parties.

Website content
Any information on the Website is for informational and introductory purposes only. We do not provide any guarantees regarding its completeness, timeliness, or accuracy. Information and materials on the Website are subject to change without notice.
We reserve the right to place advertising materials and links to other resources in special blocks on the Website. At the same time, we are not liable for advertising materials and the availability of such resources, for their Content, we do not guarantee that such resources and the posted information do not violate the rights of third parties, do not guarantee the safety of using such resources. We are not responsible for any consequences associated with your use of these resources, their content, or advertising.

Any account within Natives.Chat can’t be deleted. When publishing your replies at Natives.Chat you grant all rights for voice records and texts to Natives.Chat.

INFORMATION COLLECTION AND PRIVACY POLICY

The collection and processing of his personal data in connection with the use of the Website and the Services takes place in accordance with our Privacy Policy.

INTELLECTUAL PROPERTY
All content, design, graphics, combinations, translations, digital transformations, and other materials related to the Services providing, the operation of the Website are protected in accordance with applicable copyright, trademark and property laws (including, but not limited to intellectual property rights) and belong to us. The copying, re-sharing, redistribution, or publication by you of any intellectual property items, unless expressly provided for by these Terms, are strictly prohibited.

Your right to use our intellectual property is limited by the rights expressly granted by us in accordance with these Terms and under the condition of your full compliance with them (“License”).

The license extends to your authorized use of the Website and permits you to:

  • post, upload, store, share, send, display content on or through the website;
  • view and access our content and the content of other users, as well as any content that SimplySPEAK.pro makes available on or through the Website.

In accordance with the above-mentioned provision, we grant you a license, which is:

  1. limited, which means that you can use the Website only for the purposes established by us in these Terms;
  2. non-exclusive, which means that we can provide the same and similar licenses to other persons;
  3. it is not transferable, which means that the license is intended only for your benefit, and you cannot transfer any rights that we grant you to any other person;
  4. not subject to sublicensing, which means that you cannot sublicense any rights that we grant you;
  5. its validity is distributed worldwide, which means that your License is not limited by territory if the applicable law does not prohibit such a License in certain countries;
  6. may be revoked, which means that we may terminate this license at our discretion.

RESPONSIBILITIES OF THE PARTIES
You are solely responsible for any violation of the conditions and obligations established by these Terms and / or applicable law, as well as for all consequences of such violations (including any loss or damage that SimplySPEAK.pro and / or other third parties may suffer). In case of liability or imposition of a penalty on SimplySPEAK.pro in connection with violations of the rights of third parties, as a result of your actions, as well as prohibitions or restrictions established by law, you are obliged to fully compensate for the losses of SimplySPEAK.pro.

You agree that under no circumstances the SimplySPEAK.pro overall liability to you in connection with the use of the Website and the provision of the Services should not exceed 30 EUR.

The services are provided on an “as is” and “as available” basis. SimplySPEAK.pro is not responsible and does not provide any guarantees regarding the completeness, reliability, and quality of the Services; accuracy and reliability of the Content; any results of the provision of the Services; compliance of the Services, Content with your requirements and/or expectations; the suitability of the Services for any specific purpose; any violations in the provision of the Services; security of use of the Website. SimplySPEAK.pro does not bear any responsibility for the actions of other Visitors/Users in the process of using the Website.

You understand and agree that, from time to time, the access to the Website and Services may be limited or be provided slower, also because of the software failure; failure of servers, networks, equipment, other electronic or mechanical equipment; reboot of system capacity; interruption of power supply, other service, strike or other stopping of labor (partial or complete); government or regulatory restrictions; any other reason which does not depend on us.

Your text and voice messages will be stored within our Website without any limitation of time, they will be accessible for any person from the Internet in the educational goals. Your text and voice messages can’t be deleted by your desire. After publishing on the Website all intellectual property rights transfer to SimplySPEAK.pro and Natives.Chat.

DISPUTE RESOLUTION

Disputes between the Users.
You are solely responsible for relationships with other Users, including those regarding dispute resolution with each other.

Disputes with SimplySPEAK.pro.
The parties are responsible for the violation of the terms and conditions stipulated by these Terms.

The Parties will endeavor to settle by negotiation any disputes and / or claims that may arise in connection with these Terms, including any matters related to their validity, violation, termination, or invalidity. In the event of a dispute, we recommend that you first contact us at the following email address info@simplyspeak.pro, listed on the Website, and try to solve the problem directly with us.

FORCE MAJEURE
The parties are fully exempt from liability for failure to fulfill or improperly fulfill the conditions of the Terms resulting from force majeure (force majeure circumstances), including but not limited to: fire, explosions, floods, storms, strikes, natural disasters, wars, terrorist acts, unrest or other circumstances that directly affect the ability to comply with these Terms.

The party which has found it impossible to fulfill the conditions of these Terms due to the occurrence of force majeure circumstances (force majeure), must notify the other Party about this no later than 10 (ten) calendar days from the commencement of such circumstances. Late notification of the occurrence of force majeure circumstances (force majeure) makes it impossible for the Party concerned to refer to them.

The maturation for the fulfillment of obligations under these Terms shall be extended for the duration of the force majeure circumstances. If the force majeure lasts more than 30 (thirty) calendar days, each of the Parties is entitled to demand termination of the contractual relationship based on these Terms.

The commencement of force majeure circumstances (force majeure) is confirmed by the document issued by the appropriate authority.

ENTRY INTO FORCE AND TERMINATION OF TERMS
These Terms come into force since the moment you first visit the Website. The contractual relationship established by these Terms may be terminated by deleting the Account.
The Terms remain in force in case of changes in the contract details of the Parties.

Any of the Parties may terminate the Terms at any time and for any reason falling under the provisions of this document.

We may terminate the Terms if you have violated these Terms, the law, or the rights of other persons, as stipulated in this document.

OTHER CONDITIONS
The inability of SimplySPEAK.pro to implement or enforce any of the rights or provisions of the Terms of Use does not imply a waiver of such rights or provisions. These Terms of Use are a full-fledged agreement between the Visitor and SimplySPEAK.pro regarding the use of the Website, as well as the Services, and any previous Terms of Use that may have existed between you and SimplySPEAK.pro are replaced.

If any of the provisions of these Terms are set aside, then such condition or provision will necessarily be replaced by the condition or provision that most closely matches the intention, which underlies such condition or provision, and the other provisions will remain in force. The laws of the Russian Federation regulate your access to the Website and use of the Services, and also apply to these Terms.

SimplySPEAK.pro may from time to time unilaterally make decisions regarding changes to these Terms, provided that such changes do not impose any additional obligations on you.
By using the Website and SimplySPEAK.pro Services after changes to these Terms, you agree to such changes. If we make any significant changes to these Terms, our company will make reasonable efforts to notify you of such changes, but you are responsible for reviewing the Terms to see if they have been modified. When changes occur, this date will be indicated in the column “Last update” at the top of these Terms.

The title and the list of the provided functionality of the Website may change from time to time without prior notice to you. We may, at our sole discretion, terminate (temporarily or permanently) the operation of any particular functionality of the Website without prior notice to you.

You agree to receive informational emails from SimplySPEAK.pro and Natives.chat to the email address specified by you while registration; the e-mails (hereinafter – notifications) are about important events occurring within the Website. SimplySPEAK.pro can send notifications, the consent to which the User expresses on the Account page.

In the event if one or more provisions of the Terms are invalid for any reason, have no legal effect, such invalidity does not affect the validity of any other provision of the Terms that remain in force.

You have the right to contact SimplySPEAK.pro with questions that arise from his / her use of the Website or the Services provided, or in the event of a violation of your rights and / or interests, by sending a notification to the email address simplyspeak@natives.chat, as well as other means of communication indicated on the Website.

  • Email: simplyspeak@natives.chat
  • Address: Russia, Kaliningrad region.
  • INN 561008507276 / OGRNIP 310565818800424
  • Individual entrepreneur Bobkov Eduard Yurievich

SimplySPEAK.pro and Natives.Chat registered in accordance with the legislation of the Russian Federation, (hereinafter — “We”, “SimplySPEAK.pro”, “Natives.Chat”, “Company”) take care of the privacy for the information provided by our users and visitors of the online-platforms simplyspeak.pro and natives.chat (hereinafter — “Website”, “Platform”, “Site”).

The definitions in this privacy policy have the same meanings as specified in our Terms of Use.

This privacy policy describes what you should expect from SimplySPEAK.pro in relation to your personal information when we act as the data controller. In this document we will make clear the following questions:

  • What is personal information and its processing?
  • What kind of information do we collect?
  • The basis for the data use.
  • How long do we store data?
  • Who do we share data with?
  • How do we protect personal data?
  • Safety of the online payments
  • Cookies.
  • Your rights according to the GDPR.
  • Enquiries and time limit for response.
  • Responsibility limitation.
  • Data breach notification.
  • Changes to the current Privacy Policy.
  • Our contacts.

What is personal information and its processing?

Personal information (or personal data) — this is any information about you that individually or in combination with other pieces of information, allows to identify you as a person. These can be your first and last name, login, company name, e-mail address and participant ID, your location, IP address of your device, etc.; this concept is not limited to this list of examples.

Information processing means any actions (operations) with your personal data, such as collection, recording, systematization, accumulation, storage, elaboration (updating, modification), retrieval, use, transmission (distribution, sharing, access), sanitization, blocking, deletion, and destruction of personal data made with or without automation tool.

What kind of information do we collect?

User account information.

We collect, process, and store the information that you voluntarily provide to us upon completion of your registration on the Site. This information includes your email address and / or e-mail of a friend you have invited, your full name, date of birth, passwords, gender, photos, audio and video recordings, other images uploaded to your personal profile, your location ( city, country), your skype login, statistics on your progress and skills, as well as your data that we can get from the social networks which you are registered in, provided you register on our platform with the help of certain social networks, etc.

Information about corporate clients.

At the same time, we can collect and process the payment details of our corporate partners. These data include the name of the legal entity or private entrepreneur, its registration information, including registration number, date of registration, legal and postal addresses, invoice data and list of paid services, current account and other bank details of the partner, contact phone numbers, as well as data of the representative or other authorized person of such client.

Information about our staff/contractors.

Our company does not exist autonomously but consists of a wonderful team of staff and contractors/consultants (freelancers). For this purpose, we collect and process the personal data of our existing employees, candidates for recruitment, as well as the data of independent contractors.

The basis for the data use.

We use the data from your account because you voluntarily share it with us, so we believe that you do not mind us collecting and using such information. By your explicit affirmative action according to Article 6 of the GDPR, you give us your consent to process these data.

SimplySPEAK.pro collects information for the following purposes:

  • to identify you as a Site User;
  • to confirm access to your account;
  • to determine your preferences, interests, and goals, which further helps to improve your user experience while practicing languages on the Platform;
  • to disseminate marketing information belonging to related services, including the mailshots;
  • to track and display the level of your progress;
  • to save all your text and voice messages and make them available to other people learning languages;
  • to collect and analyze Site usage statistics.

The basis to process the data of our employees/contractors may be the following:

  • the need to comply with the law, for example, labor code or AML when making payments;
  • personal consent;
  • the presence of legitimate concern in our company for such processing;
  • the need to execute an already signed contract or the need to conclude a contract, at the request of the personal data owner himself.

We also use the data of our corporate partners in accordance with the rules for the provision of specific Services to fulfill the relevant contractual obligations. This information is required for invoices preparation and billing procedures.

How long do we store data?

We will not store your data longer than it is necessary to fulfill the purpose of why these data are being processed or to comply with statutory requirements. Since we are required to administer your account, the information is stored for at least the duration of your account’s activity, as the purpose of the processing requires.

We also store information about our employees/contractors throughout their entire period of work with us, after which this information is deleted, except the cases when it is impossible to delete it (for example, data from tax documents, employment records, etc.).

As for our corporate clients (partners), we will store their data until the termination of our legal relations with them, unless otherwise provided by the legislation of a particular country, or as long as they do not demand its removal, if it is possible.

Who do we share data with?

We hope you understand that our Platform does not function on its own and that there is a number of individuals allowed to process personal data by SimplySPEAK.pro.

To achieve the purposes of this document, only our contractors/consultants and employees, who are entrusted with such a duty in accordance with their official, employment, or contractual obligations, are allowed to process personal data.

Access to corporate partner data is only available to those employees who directly interact with them.

At the same time, access to the data about employees/contractors is available to the director of the company, as well as HR and financial department staff due to their functional responsibilities.

How do we protect personal data?

We take both organizational and technical measures to protect the data against illicit or unauthorized processing and against any accidental loss or damage. These security measures are constantly changing to meet the latest technological advances.

WITH WHOM WE SHARE INFORMATION

Invoicing and Billing Providers

We share and disclose your Submitted Data, including identification document number and/or issue date, copies of identification documents (for example, passport).

Invoicing and Billing Providers:

Storage Providers:

Advertising Platforms and Applications

Organizational measures to protect personal data.

  • We have initiated a systematic staff briefing on the work with the users’ personal data.
  • We have introduced internal documentation with rules for handling confidential information.
  • We sign a Data Processing Agreement with contractors where we specify the contractors’ rights and obligations on personal data protection in detail.
  • We additionally sign confidentiality agreements with our employees and contractors/consultants.
  • We have differentiated the areas of responsibility for employees according to their functional responsibilities in order to eliminate the cases when many employees possess important data simultaneously.

Technical measures to protect personal data.

  • To prevent data theft when interacting with the Website, we use the HTTPS (Hypertext Transfer Protocol).
  • We use certificates to secure your data and encrypt your communications.
  • We have introduced password hashing for additional security to help you avoid unauthorized use of your account.
  • We decided to entrust data storage to the professionals. Technically the data, which we collect are stored on secure, dedicated servers with specifications: PX 61-SSD machine type, Intel Xeon E3-1275 v5 Quad Core, 64 GB DDR4 ECC, 2 × 480 GB SATA SSD Data Center Series.
  • We use external Web-Socket (WSS) protocols, and database/network interaction is TCP / IP.
  • All database accesses occur only through trusted IPs.

We do not disclose personified information from one site visitors to the other site visitors. We never publish personified information in the public domain or pass it to the third parties. The only exceptions are the situations when the provision of such information to authorized state bodies is prescribed by the applicable law. We only publish and distribute reports based on anonymous data collected. However, the reports do not contain information that would allow anybody to identify the personified information of service users. We also use anonymous data for internal analysis, the purpose of which is to develop products and our services.

Safety of online payments.

The personal information you provide (name, address, telephone, e-mail, credit card number) is confidential and is not liable to disclosure. Your credit card information is only transmitted in encrypted form and is not stored on our Web server.

We recommend that you check that your browser is secure enough to make payments online, on a dedicated page.

All transactions with the payment cards are in accordance with the requirements of VISA International, MasterCard, and other payment systems. When transmitting information, special technologies of card online payments are applied, data processing is carried out on a secure high-tech server of a processing company.

Cookies.

Like many other websites, our Platform uses cookies. These are small data files that serve as technical tracking identifiers for the purposes of statistics, marketing, analytics, etc. You can change your cookie settings at any time using your browser settings. For more information, see our Cookie Policy.

Your rights according to the GDPR:

  • The right to access your data.
  • The right to rectification.
  • The right to restrict processing.
  • The right to withdraw your consent.
  • The right to object to processing.
  • The right to data portability.
  • The right to access your data.

You have the right to know what kind of your personal information is processed by SimplySPEAK.pro, and to receive details of such processing.

This means that you have the right to ask us to provide you with confirmation if your personal data is being processed by the company, as well as to obtain complete information about the conditions of such processing, i.e. regarding the purposes of collection and processing, the processing period, third parties who have access to information.

Right to rectification.

On our site, you can also fill in and change the information in your personal user profile yourself.

However, keep in mind that your data may not always be changed. For example, when your personal information has already been used during the performance of the relevant contracts and / or it is reflected in tax documents, which are compiled in accordance with the tax legislation.

Right to deletion (“right to be forgotten”).

According to Article 17 GDPR, you may request us to delete your personal data, provided that such processing is unlawful, or if the processing is no longer necessary to achieve the purposes for which they were collected or there are other grounds set by the GDPR rules. This right does not apply to your text/voice messages and other content published within Natives.Chat.

Your text and voice messages will be stored within our Website without any limitation of time, they will be accessible for any person from the Internet in the educational goals. Your text and voice messages can’t be deleted by your desire. After publishing on the Website all intellectual property rights transfer to SimplySPEAK.pro and Natives.Chat.

The right to restrict processing.

You have the right to request restrictions on the processing of your personal data in the cases provided by applicable law, namely the provisions set in Article 18 GDPR.

The right to withdraw your consent.

If we process your personal data on the basis of your consent, you have the right to ask us to withdraw such consent for appropriate processing. It is enough to write to us at info@natives.chat.

The right to object to processing.

This means that you have the right to oppose the processing of your data for use in marketing, socio-demographic profiling, and other activities provisioned under Article 21 GDPR.

The right to data portability.

You have the right to receive the personal data that you have provided to us as a controller in a structured, universal and machine-readable format, and you have the right to transfer the mentioned data to another controller provided that it is technically possible and there are no restrictions specified in Article 20 GDPR.

Enquiries and time limits for responses.

SimplySPEAK.pro will make every reasonable effort to review your requests regarding the rights as described above in a timely manner; however, you should expect our response no later than one month after the date of submission of such request. Our response time can be extended by another month if there are many user requests in SimplySPEAK.pro. SimplySPEAK.pro will inform you of such an extension within one month of receiving the request along with the reasons for the delay.

Responsibility limitation.

While we do our best to comply with this privacy policy, however, we cannot guarantee the security of information in case of factors beyond our control that result in disclosure. The site and all information on it are presented on an “as is” basis without any warranty whatsoever. We are not responsible for any adverse consequences, as well as for any damages caused as a result of the limitation of access to the site or as a result of the visit of the site and use of the information placed on it.

However, our Site may contain links to other online resources that are not related to our company and belong to third parties. We are not responsible for the accuracy, completeness, and reliability of information posted on third-party sites, and we do not undertake any obligation to maintain the confidentiality of the information you leave on such sites. In this case, please read the rules of use and privacy policy of the mentioned online resources.

Data breach notification.

In case of a breach of your personal data protection or a high risk of breach of your rights as a data subject, we shall immediately notify you and the competent data protection institution. We also put all efforts to reduce any such risks.

Changes to the current Privacy Policy.

We do not stand still and our business is constantly developing, in this regard we may update this Privacy Policy.

Any changes to the Privacy Policy will be posted on the Site with the date at the top of this document.

If you continue to use our Platform after making changes to this document, we will consider it as an acceptance of such changes.

If you do not agree to the changes, you should stop using our Platform. If the changes are so significant that we will need your consent again, we will do so.

Our contacts.

We hope that this Privacy Policy has helped you understand how your personal information is processed on our site.

  • Email: info@natives.chat
  • Address: Russia, Kaliningrad region, Zelenogradsk, Chkalova str., 16
  • INN 561008507276 / OGRNIP 310565818800424
  • Individual entrepreneur Bobkov Eduard Yurievich

SimplySPEAK.pro and Natives.Chat give you an option to register and log in using your account on Facebook, Vkontakte, or Google. If you choose to log in using your social network account, the social network provider will share your Personal Data with us.

By logging in using your social network account you are authorizing us to collect, store, and use in accordance with the Policy any and all data, with which you have authorized the social network provider to provide us. Such data include:

(1) “general” category of the Personal Data – your first and last name, gender, date of birth, location, username, e-mail address, phone number, links to other social networks accounts, list of friends;

(2) sensitive data like your photo;

(3) any other data you have chosen to make available.

The data we receive from the social network provider depending on your settings and their privacy policy. We will use the received data only for the purposes that are described in the Policy.

In this policy, we will tell you what cookies are, which cookies SimplySPEAK.pro and Natives.Chat uses, how we process files collected with the help of cookies, and how you can withdraw your consent and disable cookies.

Cookies are small text files that are downloaded to your computer or other devices when accessing the website. Cookies allow the site to recognize your device and store information about your preferences or past actions.

What cookies does SimplySPEAK.pro use?

Some cookies that we use are technically necessary for the operation of the website. Other cookies are usually set in response to the requested actions, for example, cookies to remember your decisions, such as your name as a platform user, your interests, location, birthday, and other data specified in your personal profile. These cookies help you improve your website experience with more personalized service.

SimplySPEAK.pro also uses statistical cookies to count visits and traffic sources so that we can measure and improve the performance of our website. Cookie tells us which pages are the most popular and least visited, and we see how visitors navigate through the site. For example, we use Google Analytics and Yandex.Metrica to understand how often the same people visit the site again, how they find it (through ads or referring sites), and which pages they view most often.

This information is combined with data from thousands of other users to create an overall picture of the website use. They are never identified individually or personally and are not associated with other information that we store about you.

How does SimplySPEAK.pro work with the information obtained by cookies?

The information we collect through cookies is processed in accordance with our privacy policy. For example, the collected data may be available to our employees, contractors, our branches.

Such services include Facebook, Youtube, Google, Yandex Metric, Cloudflare, and so on.

Accordingly, when interacting with these companies, SimplySPEAK.pro can also transfer certain data to these services located in the EU, the Russian Federation, and the USA. We do not have direct control over the information collected by these companies; regarding the collection and processing of your data by such companies, please visit the following websites:

How to manage cookies?

You can easily disable/delete cookies in your browser yourself. This is done differently in each browser; here are links that can help you:

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